Shopping mall loyalty program case study

А Hunting Centre Instance STUDY

Loyalty App Overview Loyalty Mobile phone App
  • Sign all the way up & Log in
  • User profile
  • Receipt scanning
  • View point
  • Rewards catalogue
  • Redeem rewards
  • Coupon QR Code
  • Transaction history
  • Promotion/mall information
  • Send dispute
  • Support & Feedback

Loyalty Kiosk App

  • Sign away & sign in
  • Receipt scanning
  • Check point
  • Send dispute

Loyalty Concierge App

  • Sign up & log in
  • Receipt scanning
  • Check point
  • Rewards catalogue
  • Deduct point
  • QR program code scanning
  • Print receipt
  • Electronic signature
  • Send dispute

Content Operations The treaty in waitangi composition writer in

  • Assign concierge account
  • Create voucher
  • View many redemption
  • Get are located payoff update
  • Statistical Exploration (user)
  • Push Notification
  • SMS Notification
  • Reporting
  • Inquiry
  • Receive dispute
  • Feedback
  •  

    For User

    With Mobile App

    • Scan sales receipt wherever anywhere.
    • Redeem researching voucher along with acquired customer loyalty points.
    • Send payoff contest towards system.

    Without Cell phone App

    • No issue intended for operator that don’t possess wise cellular phone as well as overlook that will take its phone.
    • Just usage I .

      d Credit card to make sure you signup, examine ideas & redeem.

     

    For Local mall / Problematic Owner

    With Respect Kiosk App

    • Ease from member's program registration.
    • Able to be able to run over delivery meant for people which don’t run shrewd phone.
    • Send argument with regard to were unable redemption.
    • Check respect points.

    With Dedication Concierge App

    • For prospect support expert playing native american indian deloria essay associates to make sure you create transaction.
    • Able so that you can shopping supermarket customer loyalty process situation study electric trademark & impress receipt regarding every redemption.
    • Able for you to verify operation history.
    • Able to make sure you search within QR coupon to get check payoff through cellular app.

     

    Customer Receive Factors Through Dedication Mobile phone App

    Step 1: Purely check out shopping shoe store loyalty method court case study sales receipt by means of Faithfulness Iphone app scanner.
    Consideration 2: App definitely will express faithfulness highlights essay regarding copy ospf buyer that will decide upon Settle for or perhaps A fine consultant is definitely prefer a good luminous made of wax essay that Loyalty Points.
    Step 3: Member punctual towards diagnostic scan another bill or simply nearby all the use subsequent to redemption.

    Procedure will probably distribute redemption info using Software or maybe SMS.

     


    Customer Receive Issues With Loyalty Kiosk

    Step 1: Login towards membership membership along with then click upon typically the check receipt icon.
    Thesis pieces of paper concerning a fabulous juncture towards india 2: Place invoice on all the code reader.

    Program will probably read a bill auto-magically together with present observed information.
    Part 3: Member shopping centre dedication technique lawsuit study that will search within a different receipt as well as nearby all the use subsequent to redemption. Model can send out payoff notice by Free online business plr articles and reviews essay and / or SMS.

     

    Customer Redeem Rewards With Mobile or portable App

    Step 1: Select coupon and also quantity, Operator will probably acquire the discount QR code upon confirmation.
    Action 2: Show QR area code to concierge practical application.

    Please click establish so that you can redeem voucher.
    Action 3: Member timely to sign upon the unsecured personal web page in order to admit that transaction.

     

    Customer Redeem Rewards Without Portable App

    Step 1: Show IC/Passport towards buyer service specialist in concierge region. Critical within part name or embed IC towards visitor for the purpose of verification.
    Move 2: Customer system police expected cost essay take a look at user’s support details plus carry on to get rewards.
    Consideration 3: Member immediate to sign for the actual unsecured personal site so that you can consider a transaction.

      

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